Terms of Use

PEPA (Prime Flow Enterprise Platform) · Last updated 2 November 2026

1. Who we are

PEPA is a business management platform owned and operated by Prime Flow (“Prime Flow”, “we”, “us”). These Terms apply to everyone who opens or uses PEPA, its websites, mobile apps and related software, including the restaurant Hub (together, “the Service”). By signing in or using the Service you agree to these Terms. If you use PEPA for a company, you confirm you are allowed to accept these Terms for it.

2. Accounts and access

Accounts are created by your organisation's administrator; there is no public sign-up. Keep your password, PIN and devices secure and do not share your login. You are responsible for what is done with your account. Tell your administrator or Prime Flow straight away if you think your account has been misused.

3. Subscriptions, licences and seats

Use of PEPA modules depends on your company's paid subscription or licence, including any limit on modules, locations and staff seats. When a subscription ends or is suspended, access to paid features may be restricted. Your company's records are not deleted because a subscription ends. You must not use the Service beyond what your company has paid for, or try to get around licence, seat or payment checks.

4. What you must not do

Copy, clone, reproduce, resell, rent or distribute PEPA or any part of it, including its screens, design, text, logos and code.
Reverse engineer, decompile or try to extract the source code, database structure or business rules, except where the law allows it.
Scrape, crawl or harvest data from PEPA with bots or automated tools, or overload or disrupt the Service.
Access another company's data, test or bypass security controls, or use another person's account.
Upload unlawful, harmful or misleading content, or use PEPA for anything illegal.
Use PEPA to build or train a competing product.

5. Intellectual property and copyright

PEPA, Prime Flow, their names, logos, screens, designs, text, graphics, software and documentation are owned by Prime Flow and are protected by copyright and other laws, including the Copyright Act 2022 of Nigeria. Using PEPA gives you a limited, non-exclusive, non-transferable right to use it for your company's own business while your subscription is active. No other right is given. “PEPA” and “Prime Flow” are trade marks of Prime Flow.

6. Your company's data

Your company owns the business data it enters into PEPA. Prime Flow processes it to run the Service, keep it secure and support you, and does not sell it. Each company's data is kept separate from other companies'. You are responsible for having the right to enter the data you upload, including staff information, photos and locations, and for telling your staff how PEPA is used.

7. Offline use

Some features work for a limited time without internet and send records when the connection returns. Records kept offline for too long may need a manager to check them. Card and transfer payments need internet.

8. Availability and changes

We work to keep PEPA available and secure, but we do not promise it will always be uninterrupted or error-free. We may improve, change or retire features. We may suspend access to protect the Service, other customers or the law.

9. Liability

To the extent the law allows, Prime Flow is not liable for indirect or consequential loss, lost profit or lost data caused by use of the Service, and our total liability is limited to the subscription fees your company paid us in the 12 months before the claim. Nothing in these Terms limits liability that cannot be limited by law.

10. Ending use

Your company can stop using PEPA at the end of its subscription. We may suspend or end access if these Terms are broken, if fees are not paid, or if the law requires it.

11. Law

These Terms are governed by the laws of the Federal Republic of Nigeria. A signed agreement between Prime Flow and your company takes priority over these Terms where they differ.

12. Contact

Prime Flow (PEPA) · primeflowai60@gmail.com · 0703 443 1015